CERTINIA - PSA-SYSADMIN ACCURATE INSTANT DISCOUNT

Certinia - PSA-Sysadmin Accurate Instant Discount

Certinia - PSA-Sysadmin Accurate Instant Discount

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Certinia PSA-Sysadmin Exam Syllabus Topics:

TopicDetails
Topic 1
  • Automated Jobs & Scheduled Maintenance: In this section, the focus is on how to schedule Jobs
Topic 2
  • Schedule
  • Review
  • Delete Scheduled Jobs According to Business Needs; Perform Routine Cleanup, Configuration in 'Actuals Configuration Group' and Set Mode for Calculation, and App Log Maintenance.
Topic 3
  • PSA Custom Settings, Configuration Groups, and Metadata: This section covers Lightning Components & Visualforce Pages, how to manage Lightning Pages, use Field Sets to Customize Lightning and
  • or Visualforce Pages, PSA Configuration Groups, Manage Configuration Groups, PSA Custom Settings, Review & Maintain Existing Custom Settings, and creating
  • importing Regions-Practices-Groups.
Topic 4
  • Configuration Management: In this section, the topics covered include General Configuration & UX customization, Customize Page Layouts, configuring Task Time Entry Mode, and creating Report and Dashboard Folders.
Topic 5
  • User Management: This section covers Security, how to manage User Access by Assigning & Managing, Permission Controls, User Access by Assigning Permission Controls, Workspaces, how to assign Workspaces to New Users, and how to maintain workspaces to Reflect Personas within the organization.

Certinia PSA System Administrator 2023 Sample Questions (Q42-Q47):

NEW QUESTION # 42
A user is having an issue where the Utilization report has inflated hours. The billable hours, calendar hours, and credited hours are double their actual values.
Which of the following is a possible cause of this issue?

  • A. The report filter for "End Date" needs to be edited to a different date range
  • B. The report needs to be filtered by Time Period Type
  • C. The report needs to be grouped by Resource

Answer: B


NEW QUESTION # 43
You configured a new Salesforce approval process on the "Timecard" object. What is needed to make a user a Timecard approver in this process?

  • A. The approver must be set up as a Delegated Approver for the submitter
  • B. The approver must be in the same role hierarchy as the submitter
  • C. The approver must have Read permissions on the "Timecard" object

Answer: A

Explanation:
* Understanding Timecard Approval Process
* When a user submits aTimecard, it follows aSalesforce Approval Process.
* The approver can be defined based on aDelegated Approver setting.
* How to Set Up a Timecard Approver
* Step 1:Navigate toSetup > Users.
* Step 2:Select the user who needs an approver.
* Step 3:Scroll to theDelegated Approverfield.
* Step 4:Assign a manager or team lead as theDelegated Approver.
* Step 5:Save and test by submitting aTimecard Approval Request.
* Why Not Other Options?
* Option A:The role hierarchydoes not automatically grant approval rights.
* Option B:Read permissions on the "Timecard" objectdo not make a user an approver.
* PSA Sys Admin Essentials Student Guide Fall 20 (2).pdf, Page 53.
References:


NEW QUESTION # 44
When setting up a Utilization calculation, what does the "Is Report Master" field mean?

  • A. Calculated utilization value from this job gets surfaced on the Contact record
  • B. Calculated utilization value from this job gets surfaced in the Resource Planner "Availability column"
  • C. In a Utilization calculation hierarchy based on Region hierarchy, this is the primary/highest job

Answer: A

Explanation:
The"Is Report Master"field in utilization calculation determines whether the results of the calculation are displayed on theContact (Resource) record.
* Purpose of "Is Report Master":
* Ifchecked, the calculated utilization values appear directly on theContact recordfor each resource.
* Ifunchecked, the utilization calculation is still processed but is not displayed on the resource's profile.
* Utilization Calculation Process:
* Utilization is calculated usingtimecards (historical utilization)andassignments (scheduled utilization).
* The system determines billable and available hours based onWork Calendarsand time-tracked activities.
* Common Use Cases:
* Organizations oftencheck "Is Report Master"to ensureresource utilizationis visible on Contact records for reporting purposes.
* If unchecked, utilization can still be accessed via reports and dashboards butwon't appear on the Contact record.
* Certinia PSA Utilization Calculation Guide
* PSA System Administration Essentials
References:


NEW QUESTION # 45
Managers want to be able to edit expenses once they are marked as approved, "Include in Financials" is selected, but before the Billing Events are created. Which of the following options do you choose under the Permission Control record?

  • A. Expense Entry
  • B. Expense Ops Edit
  • C. Expense Edit

Answer: B

Explanation:
* Understanding Expense Editing in PSA:
* Once anexpense is approvedand the "Include in Financials" field is selected,expenses are locked for modification.
* However,managers can still edit expenses before a billing event is createdwith the correct permission control.
* Options Analysis:
* Option A:"Expense Ops Edit"#Correct! Grantsedit access to approved expensesbefore they are included in billing events.
* Option B:"Expense Entry"#Incorrect. This allows expense creation, not modification of approved expenses.
* Option C:"Expense Edit"#Incorrect. This general permission does not overridelocked expense records.
* Steps to Enable Expense Editing for Managers:
* Go toPermission ControlsinPSA Administration.
* Create a newPermission Controlfor the manager.
* AssignExpense Ops Editpermission.
* Save and test the ability to edit approved expenses.
References:
* PSA Sys Admin Essentials Student Guide.


NEW QUESTION # 46
You recently activated a Project Management Workspace and are notified that some users are seeing the following error on the navigation component:
Error: "You do not have access to the Apex class named 'wksp_navigation'." Which permission do you need to add for the user?

  • A. Add the "PSA Workspace Navigation Apex Class" Permission Set to the User
  • B. Add the Apex Class "wksp navigation" to the User's Permission Set or Profile
  • C. Create a Permission Control for the user for "Workspaces" for their Region, Practice, or Group

Answer: C


NEW QUESTION # 47
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